Looking for qualified and motivated individuals with a passion for adult learning and success. This part-time role is responsible for data management and customer service via phone, email and in person. Review, correct and enter individual student record reports. Enter assessment, attendance, and skill gain data in ASISTS. respond to general inquiry emails and phone calls, direct as needed under the guidance of the coordinator. Update section, roster, instructor, and case manager assignments in ASISTS. Attend AEPP and RAEN trainings to stay current on NYS requirements. Support instructors and case managers as assigned by the Coordinator.

Applicants should have experience in the use of Microsoft excel or similar spreadsheet software, experience with student enrollment or customer relations software, and direct customer service skills.

FLCC is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We strive to attract talented personnel from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender identity, sexual orientation, nationality, culture, religion, worldview and physical and mental abilities. As such, applicants from historically under-represented groups are highly encouraged to apply.

Degree requirements:

Master's degree required in the academic discipline or related field and teaching/ professional experience highly desirable. (Bachelor’s Degree and three years' experience in subject field may be granted as an exception to the above in certain specialized fields subject to the approval of the Vice President of Academic and Student Affairs.

Application Instructions:

Applicants interested in applying MUST submit the following documents via online:

1. Resume/CV
2. Cover letter

Applications will only be accepted online.

Finger Lakes Community College does not discriminate against any employee, applicant for employment, intern, whether paid or unpaid, contractor, student, or applicant for admission based on an individual’s race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, self-identified or perceived sex, the status of being transgender, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state laws prohibiting discrimination and sexual harassment in public institutions of higher education.